AI Agent
It answers order questions, policies and product doubts on your storefront, around the clock. And when money moves, your team confirms with one click.
One sync, and the agent knows your store
No training sessions, no uploading PDFs. The agent reads what your store already says.
- Sync pages & policiesReturns, shipping, privacy and your store pages become answers in one click.
- Generate FAQ from productsProduct pages turn into ready FAQs, drafted by AI and queued for your review.
- Nothing goes live unreviewedGenerated answers wait as Pending review until you approve them for customers.
The agent proposes. Your team confirms.
Read-only answers are automatic. Anything that touches an order (refunds, cancellations, address changes, discounts) is prepared by the agent and waits for a human click.
- Prepared, never executed aloneRefund: prepares the refund; the operator confirms. That is the contract, verbatim.
- Proposal queueEvery proposal is one row with Approve and Reject. Proposed, In progress, Executed.
- Capped by designDiscounts are one-time percentage codes with a server-side cap. No blank checks.
Real humans, one click away
Two modes, you choose: Inbox / email only, or Live with safety net. In live mode the customer sees a wait countdown; if nobody answers in time, a backup email ticket is created so nothing is lost.
- Accept live chatOne atomic click claims the conversation. Your greeting goes out automatically.
- Context already thereVerified email, order and intent sit next to the chat. No asking twice.
- The safety netCountdown expires? The widget collects an email and opens an Inbox ticket.
Every gap becomes knowledge
When the agent cannot answer, a human does, and that answer can be saved, reviewed and approved into knowledge. Ask once, answered forever.
- Save from live chatOperators press + Knowledge on their best replies. The AI extracts the reusable FAQ.
- You approve what it learnsSaved answers wait in a review queue. Approve into knowledge, or dismiss.
One suite, zero seams
Where it plugs into the suite
Modules read and write the same data. These links are live in the product, not integrations you have to build.
Works with
Questions, answered
Order questions (where is my order, shipping, returns status), your store policies and FAQs, and product questions. It can also recommend products from your catalog as clickable cards. Before sharing any order data it verifies the customer with email and order number, right in the chat.
See the AI Agent on your store.
Fifteen minutes, your data, the whole suite around it.