Hivenue

Guides

Learn it properly.

Practical, honest walkthroughs for every module: what it does, how to set it up, what to expect.

Inbox

Connect your shared inbox

From zero to a Gmail, Outlook or IMAP mailbox linked to your Shopify store, with the 90-day backfill and automatic customer matching.

5 min read
Inbox

Customer 360 inside the Inbox

The customer panel next to every thread: identity, lifetime stats, orders, and the three Shopify actions in the reply box.

5 min read
Inbox

Build customer segments

System, workspace and private segments: filters, live match counters, sharing and CSV export.

5 min read
Ads Management

Launch Meta campaigns with the Composer

The six-step wizard from objective to publish, plus drafts, duplicate-and-edit and the most common publish errors.

6 min read
Ads Management

Automation rules for Meta budgets

Rules that watch your campaigns every 15 minutes, with cooldowns, dry runs and a circuit breaker.

6 min read
Ads Management

Generate ad creative with AI

Set your brand voice, score creatives, generate copy and image variations, and keep costs capped.

5 min read
Ads Management

Read the Meta Insights dashboard

KPI cards, dual ROAS, the Creative Grid and the white-label PDF, plus how freshness and caching work.

6 min read
Conversion Tracking

Server-side conversions with CAPI Ingest

Send purchase, checkout and refund events server-side to Meta and verify every event landing.

4 min read
Analytics

Set up Web Analytics

Install the first-party pixel and read the page section by section: live view, funnels, sources and conversion.

5 min read
Copilot

Get started with Copilot

Bring your own Anthropic key, connect it safely, and learn what the Copilot can read and (with your consent) write.

6 min read

Prefer someone walks you through it?

Book a 15-minute demo. We will run the whole suite on your data, with our team.