Second Brain
The notes, decisions, retros and cases your team saves on purpose, searchable in plain language, with answers that cite their sources. In early access today, enabled workspace by workspace.
The why, saved while it is fresh
One click inside a Creative 360 project captures a Decision or a Retrospective: context, choice, alternatives, consequences. AI pre-drafts it from the project, you review and save.
- ADR-shaped recordsTitle, context, decision, alternatives considered, consequences. Retrospectives capture what worked, what didn't and next time.
- Pre-drafted by AIThe draft fills itself from the project. No AI key? You fill the fields in by hand and saving still works.
- Reviewed by youEvery field stays editable and nothing is saved until you press Save to Second Brain. New records start as Verify.
Your whole workspace, one living map
Customers, products, conversations, memories and disputes, connected in a universe you can explore. Click a node and everything else fades: only its connections stay lit.
- Connections you can trustEdges are structural: a decision links to its project, a conversation to its customer. Proposed links wait for your approval, no AI guessing.
- From search to mapStart from a search, open an item and the graph draws around it: focus in the center, neighbors one hop away.
- Isolate anythingClick a customer and see their orders, conversations and the memories that mention them.
Memory that surfaces where you reply
Open a thread and Second Brain quietly suggests what your team already knows: similar cases with the why written by a human, and the decisions that settle the question.
- Similar cases firstCases confirmed by humans, with the reason written by the operator who closed them.
- Insert into replyThe suggestion drops straight into your composer. No copy and paste, no tab switching.
- Zero noiseIf nothing relevant exists, the panel simply does not appear. Stale items are flagged as may be outdated.
One suite, zero seams
Where it plugs into the suite
Modules read and write the same data. These links are live in the product, not integrations you have to build.
Questions, answered
Everything your team captures on purpose: quick notes, uploaded PDFs (text is extracted and split into searchable excerpts), Decisions and Retrospectives captured from Creative 360 projects, case records, and your store knowledge base (FAQs and store pages). Nothing crawls your email, Slack or Drive: drafts extracted from closed Inbox threads wait in a review queue until a human approves them.
See Second Brain on your store.
Fifteen minutes, your data, the whole suite around it.